bb777 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information bb777 collects from players in Bangladesh, why we collect it, how we use and protect it, and what rights you hold over your own data.
How bb777 Protects Your Data
The cards below summarise the six most important privacy commitments bb777 makes to every player. The full legal text is available in the sections below.
Minimal Data Collection
bb777 collects only the personal information that is strictly necessary to operate your account, process transactions, and meet legal obligations. We do not collect data speculatively or in excess of what is needed.
Strong Encryption
All data transmitted between your device and bb777 servers is protected by 256-bit SSL/TLS encryption. Payment details, passwords, and identity documents are stored using industry-standard encryption at rest and are never held in plain text.
No Data Selling
bb777 does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks. Your information is used solely to operate and improve the bb777 platform and to comply with applicable regulations.
Your Rights Over Your Data
You have the right to access, correct, or request deletion of your personal data held by bb777 at any time. Submit a request through our support team and we will respond within the timeframe required by applicable data protection standards.
Controlled Third-Party Sharing
Where we share data with third parties — such as payment processors like bKash, Nagad, and Rocket, or game providers like Pragmatic Play and Evolution Gaming — we do so only under strict contractual data protection obligations and solely to deliver the service you requested.
Clear Retention Periods
bb777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Account data is held for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping requirements.
1 Introduction
bb777 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits or uses the bb777 online betting and gaming platform available at https://bb777.im (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you interact with our Platform, and outlines the rights available to you with respect to that information.
This Policy applies to all players registered with bb777 in Bangladesh, as well as visitors who browse the Platform without creating an account. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated herein by reference. In the event of any conflict between this Policy and another document, this Policy shall govern matters relating to personal data.
Note: This Policy is written in English and targets players located in Bangladesh. All amounts referenced in this Policy are denominated in Bangladeshi Taka (৳ / BDT) unless otherwise stated.
2 Data Controller
For the purposes of applicable data protection law, bb777 is the data controller responsible for your personal information collected through the Platform. As data controller, bb777 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about this Policy or wish to exercise any of your data rights, please contact our Data Protection team using the contact details provided in Section 16 of this Policy.
3 Information We Collect
bb777 collects the following categories of personal information:
3.1 Identity Information
Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents such as a National Identity Card (NID) or passport. This information is collected to verify your identity as part of our Know Your Customer (KYC) process.
3.2 Contact Information
Residential address (including city — for example Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), mobile phone number, and email address. This information is used to communicate with you about your account and transactions.
3.3 Financial Information
Payment method details including mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account or card details where applicable, transaction history, deposit amounts, withdrawal requests, and account balances. Financial data is collected to process payments and comply with anti-money-laundering obligations.
3.4 Account & Gaming Data
Username, password (stored in hashed form), account preferences, betting history, game session records, wagering activity, bonus claims, and responsible gaming settings such as deposit limits and self-exclusion elections.
3.5 Technical & Usage Data
IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, links clicked, referring URLs, and session duration. This data is collected automatically when you use the Platform.
3.6 Communications Data
Records of correspondence between you and bb777 support staff, including live chat transcripts, email exchanges, and WhatsApp message logs where you have initiated contact. These records are retained for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | NID, passport, name, DOB | KYC verification, fraud prevention |
| Contact | Email, phone, address | Account communication, support |
| Financial | bKash number, transaction history | Payment processing, AML compliance |
| Gaming | Bet history, session records | Service delivery, responsible gaming |
| Technical | IP address, device ID, browser | Security, fraud detection, analytics |
| Communications | Support chat logs, emails | Dispute resolution, quality assurance |
4 How We Collect Data
bb777 collects personal data through the following channels:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to a survey, or participate in a promotion.
- Automatically: Through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the Platform.
- From payment providers: Payment processors such as bKash, Nagad, Rocket, Upay, and banking partners may share transaction confirmation data with us to reconcile deposits and withdrawals.
- From game providers: Licensed game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Ezugi may share game session data with us for the purposes of account management, bonus tracking, and responsible gaming monitoring.
- From identity verification services: Third-party KYC providers may share verification results with us to confirm the authenticity of identity documents you submit.
- From fraud prevention services: Risk and fraud management partners may share signals with us to protect the Platform against fraudulent activity.
5 How We Use Your Data
bb777 uses your personal data for the following purposes:
- Creating and managing your bb777 account and verifying your identity.
- Processing deposits, withdrawals, and other financial transactions.
- Delivering the betting, gaming, and casino services you have requested.
- Complying with legal obligations including anti-money-laundering (AML) and counter-financing of terrorism (CFT) requirements.
- Administering bonuses, promotions, and loyalty rewards, including cricket and BPL-related seasonal promotions.
- Sending you account-related communications such as transaction confirmations, security alerts, and policy updates.
- Sending you marketing communications where you have opted in to receive them — you may withdraw consent at any time.
- Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct.
- Operating and enforcing responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion.
- Analysing Platform usage patterns to improve the user experience, fix technical issues, and develop new features.
- Resolving disputes and enforcing our Terms & Conditions.
bb777 will never use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Automated fraud flagging is always subject to human oversight before action is taken against an account.
6 Legal Basis for Processing
bb777 processes your personal data on the following legal grounds:
- Contract performance: Processing necessary to create and maintain your account, process transactions, and deliver the gaming services you have contracted for.
- Legal obligation: Processing required to comply with AML, CFT, KYC, and other applicable legal and regulatory requirements.
- Legitimate interests: Processing carried out to protect the Platform against fraud, improve our services, maintain security, and conduct responsible gaming monitoring, where such interests are not overridden by your rights.
- Consent: Where we rely on your consent — for example, to send marketing communications — you may withdraw that consent at any time by contacting our support team or updating your account preferences.
7 Sharing Your Data
bb777 does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, to process deposits and withdrawals.
- Game providers: Licensed studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Ezugi, to deliver game content and record game outcomes.
- KYC and identity verification providers: Third-party services engaged to verify identity documents submitted during the KYC process.
- Fraud prevention and risk management partners: Services that help bb777 detect and prevent fraudulent account activity.
- IT infrastructure and hosting providers: Cloud computing and server hosting companies that provide the technical infrastructure on which the Platform operates.
- Legal and regulatory authorities: Where required by law, court order, or regulatory demand, bb777 may disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies.
- Professional advisers: Lawyers, auditors, and accountants engaged to provide legal, compliance, or financial advice to bb777, subject to professional confidentiality obligations.
All third parties with whom bb777 shares personal data are required to process that data only for the specific purpose for which it was shared, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection law.
8 Payment Data
bb777 takes the security of financial data extremely seriously. When you make a deposit or withdrawal, your payment details are transmitted directly to the relevant payment processor using encrypted connections. bb777 does not store full card numbers, CVV codes, or mobile banking PINs on its own servers.
Transaction records — including amounts, dates, methods, and status — are retained in your bb777 account history and in our internal records for a minimum of five years from the date of the transaction to satisfy AML record-keeping requirements.
bb777 will never ask you to share your bKash PIN, Nagad PIN, online banking password, or any other payment credential via email, live chat, or phone. If you receive such a request, treat it as fraudulent and report it to our support team immediately.
9 Cookies & Tracking Technologies
9.1 What Are Cookies
Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work more efficiently, to remember your preferences, and to provide analytical information to website operators.
9.2 How bb777 Uses Cookies
bb777 uses the following categories of cookies:
- Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in while you navigate the site. These cannot be disabled without breaking core functionality.
- Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming settings so you do not need to re-enter them on each visit.
- Analytical cookies: Collect aggregated, anonymised information about how visitors use the Platform to help us improve performance and user experience. We use first-party analytics only.
- Security cookies: Help detect and prevent fraudulent activity by identifying unusual patterns of behaviour on your account or device.
9.3 Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Instructions for managing cookies in the most common browsers are available in your browser's help documentation.
10 Data Retention
bb777 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years post-closure | AML / KYC legal obligation |
| Transaction records | 5 years post-transaction | AML record-keeping requirement |
| Gaming & betting history | Duration of account + 2 years | Dispute resolution, responsible gaming |
| Support communications | 3 years post-interaction | Dispute resolution, quality assurance |
| Technical / log data | 12 months | Security monitoring, fraud detection |
| Marketing consent records | Until withdrawal of consent + 1 year | Evidence of lawful marketing basis |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
11 Security Measures
bb777 implements a layered approach to data security. The technical and organisational measures we maintain include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- Encryption at rest for sensitive stored data including identity documents and financial information.
- Hashed and salted storage of account passwords — bb777 staff cannot read your password in plain text.
- Two-factor authentication options available for account login.
- Role-based access controls restricting staff access to personal data on a strict need-to-know basis.
- Regular security audits and penetration testing of the Platform infrastructure.
- Intrusion detection systems and real-time monitoring of suspicious access patterns.
- Formal data breach response procedures, including notification protocols where required.
While bb777 takes every reasonable precaution to protect your personal data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own device and account credentials. In the event you suspect unauthorised access to your account, contact our support team immediately.
12 Your Rights
Subject to applicable law, you have the following rights with respect to your personal data held by bb777:
- Right of access: You may request a copy of the personal data bb777 holds about you.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data held about you.
- Right to erasure: In certain circumstances you may request that we delete your personal data. Note that this right is subject to our legal retention obligations — we cannot delete data that we are required by law to keep.
- Right to restrict processing: In certain circumstances you may request that we restrict how we use your personal data.
- Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to object: You may object to processing based on our legitimate interests or to the use of your data for direct marketing purposes.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.
To exercise any of these rights, please contact our support team at (do not click — plain text only). We will respond to verified requests within thirty (30) days. We may need to verify your identity before processing a request relating to your personal data.
13 Minors
The bb777 Platform is strictly intended for individuals aged 21 years or older. bb777 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account with bb777, please contact our support team immediately so that we can take appropriate action.
Protecting minors from gambling harm is one of bb777's highest priorities. All accounts are subject to age verification checks. Players who cannot provide satisfactory proof of age will have their accounts suspended pending verification.
14 International Data Transfers
Where bb777 transfers personal data to third-party service providers located outside Bangladesh — for example, to international game studios or cloud infrastructure providers — we ensure that such transfers are made only to recipients who provide an adequate level of data protection. This may be achieved through contractual safeguards such as standard contractual clauses, or through the use of providers who maintain recognised security certifications.
Where personal data is processed by international game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, or Ezugi, such processing is strictly limited to what is necessary to deliver the game service to you and is governed by data processing agreements between bb777 and those providers.
15 Changes to This Policy
bb777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email and display a notice on the Platform before the changes take effect.
The "Effective Date" shown at the top of this document indicates when the current version of this Policy came into force. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you disagree with any changes to this Privacy Policy, you should cease using the Platform and may request closure of your account by contacting our support team. Outstanding balances will be returned to your verified payment method upon account closure.
16 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bb777 handles your personal data, please contact us using one of the following channels. All contact details are provided as plain text only and are not clickable links.
- Email: [email protected]
- Live Chat: Available via your account dashboard after login
- WhatsApp: Number displayed within your account after login
Our support team is available 24 hours a day, seven days a week, including during Eid, Pohela Boishakh, and other public holidays in Bangladesh. We aim to acknowledge all data-related enquiries within 48 hours and to resolve them within thirty (30) calendar days.
For responsible gaming queries, please also visit our dedicated Responsible Gaming page.
Questions About Your Data or Your Account?
Our FAQ covers common questions about account security, payments, and data requests. Or log in to manage your account settings and responsible gaming preferences directly.
Gambling involves financial risk. Only bet what you can afford to lose. For adults aged 21 and above only.